For further information regarding Harbour Asset Management, including any comments or website suggestions please contact us at:contactus at harbourasset dot co dot nz
Harbour Asset Management
Level 12, HP Tower
171 Featherston Street
PO Box 3363
If you are not satisfied with the service you have received from us you should contact us. We have an internal complaints process and undertake to investigate your concerns promptly and fairly. You may contact us to make a complaint by telephone or in writing and preferably by email to our Compliance Officer at complaints at harbourasset dot co dot nz
Harbour Asset Management is a member of an independent dispute resolution scheme operated by Financial Services Complaints Limited ("FSCL") and approved by the Ministry of Consumer Affairs. Under FSCL criteria we have 40 days to respond to your complaint. If you are not satisfied by our response, you may refer the matter to FSCL by emailing firstname.lastname@example.org or calling FSCL on 0800 347257. Full details of how to access the FSCL scheme can be obtained on their website www.fscl.org.nz. There is no cost to you to use the services of FSCL.